Satellite-based Services Provide Citizens With Global Communications Despite Weakened National Infrastructure

The Challenge

With the nation’s communications infrastructure still largely in disarray and local phone company operations still unable to respond to citizens’ needs, Iraqi citizens have found their ability to communicate with the outside world greatly limited. But, thanks to Quintum Technologies’ VoIP solutions and the support of Quintum’s business partners, those limitations are being overcome – so Iraqis can call where they want to call at a price they can afford.

This critical innovative telecom solution is being pioneered by SN Online, which operates three Internet cafés in Baghdad, and other locations in Iraq. Rather than depending on landline connectivity, these cafés use links to satellites operated by mostly European and Asian providers. The challenge was how to use these data links to provide reliable, good-quality voice services.

SN Online turned to Quintum’s partner, Chance Telecom, for a solution. Chance understood the constraints of the satellite links, as well as the importance of keeping things simple for individual café operators whose technical skills might be limited. Based on those factors and others, Chance suggested using Quintum’s Tenor switches.

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