Quintum VoIP Solutions

VoIP Over ADSL Connects UK and New Delhi Offices for Children's Clothing Designer

Tenor®-Based Solution Provides ROI in Under 8 Months

The Business Environment

Boules Trading is an established UK specialist textile business that designs and supplies children’s clothing to High Street retailers’ own brands such as BHS, John Lewis, Laura Ashley, Mothercare and Tesco. Design offices are based in London. Manufacturing is controlled by its office in New Delhi.

Inter-office international telephone charges were becoming a significant overhead. The company wanted to drive out costs from the supply chain in order to remain price competitive as a ‘lean supplier’ for its customers. Geoffrey Bourne, the owner of Boules Trading, and an engineer by profession, was interested in the possibility of using VoIP technology. Solutions were being provided by suppliers to the corporate market working with substantial leased line data links that were already installed. His project could not justify the high cost of consultants, or the cost of their recommended solutions.

The Technical Challenge

A business colleague suggested Bourne look into a specific VoIP gateway, the Quintum Tenor MultiPath Switch which is distributed by the Techland Group, a High Wycombe-based supplier of voice and data communications products. Bourne believed it might be possible to use the two Tenors over a simple ADSL Internet link. Using their own data compression software, these units were capable of transmitting all London to New Delhi phone calls over the Internet (IP) link for a fixed cost rather than normal telephony charges.

Bourne convinced Techland to let himi trial two Tenors for a few weeks on his UK ADSL and Indian DSL link, due to his concerns over IP connectivity and its effect on voice quality. In the summer of 2002, Techland installed an 8-port analog Tenor in London and a 4-port analog Tenor in New Delhi.

Tenors were set up with telephone sets connected directly into each one. On successful completion of the trials the UK Tenor was upgraded to a digital D800 and installed in its prescribed position, between the Alchemy digital PBX (now Avaya) and the PSTN. This extended the VoIP benefit to all UK staff via the PBX.

To read more and register for a free subscription to Tenor Notes, click link below.

Click link below to read more and register for a free subscription to Tenor Notes, Quintum's bi-monthly newsletter - the best way to stay current with Quintum's latest announcements.

If you're interested in this topic, these articles may be helpful:

US Navy Operationally Demonstrates Quintum Tenor VoIP Switching Platform for Highly Efficient Secure Ship-to-Shore Communication
Pilot Project Demonstrates Ability to Eliminate Outmoded Voice over TD...
Quintum’s Unmatched Support for Legacy Technologies is Key to Deer Valley’s VoIP Success
VoIP transition saves money while continuing to support legacy analog ...
Intel® Software Insight, November 2006: VoIP and the New Voice of Collaboration
Intel® Software Insight series: A quarterly publication that focus...
Lucent Accelerate Solutions for Next-Generation Applications
from Lucent Technologies A rich set of application platforms is th...
Selecting a VoIP Solution @ the Enterprise Edge
Comparing alternatives for enterprise VoIP and VoIP access. Pitfal...

Recent Jobs:

IT Security Specialist #GBS-0165000 - CO - Boulder - IBM
Assists with information system administration for a 24x7x365 SOC miss...
Senior BI Consultant #SWG-0163291 - USA - IBM
The Cognos North American Services organization has an immediate openi...
Project Management #ITD-0162487 - USA - IBM
This position is customer interfacing role responsible for leading a p...
Research Staff Member - Storage Systems #Res-0135120 - CA - San Jose - IBM
The Storage Systems department at Almaden is looking for a Research St...
SAP Accounts Payable (FI) #GBS-0163035 - CA - Sacramento - IBM
This individual will serve as a SAP Application Functional Specialist,...
SAP Accounts Payable (FI) #GBS-0163035 - DC - Washington - IBM
This individual will serve as a SAP Application Functional Specialist,...
Service Delivery Manager #GTS-0164087 - TX - San Antonio - IBM
The Service Delivery Manager will reside in San Antonio, Texas. The se...
Post Doctoral Researcher - Exploratory Database and Information Systems #Res-0135063 - CA - San Jose - IBM
The Exploratory Database and Information Systems department at Almaden...
Requirements Analyst #GBS-0164974 - MD - Bethesda - IBM
Identify and document user requirements. Create and document Use Cases...
Senior Security Consultant #GBS-0164887 - DC - Washington - IBM
Responsible for various security components on multiple contracts. Fac...