NTUC Income sets its sights on paperless policy applications with Intel® architecture-based platform
Two years ago, Singapore’s leading insurance company, NTUC Income Cooperative Limited embarked on a transformative exercise to convert its 40 million pages of insurance policies and related documents into digital images. At the same time, it started working on the technology infrastructure and work processes to go fully paperless. Now, it is ready to give its agents the power to underwrite policies out in the field, with Intel® technology-based solutions.

Challenge

• Cut the paper chase. The insurance business creates a lot of paperwork that increases overhead, is prone to errors and generally slows down the business of underwriting insurance.
• Revamp work processes. Transform current work processes to shorten the time between the customer signing the application form, to approval and receiving the certificate.
• Empower insurance agents. Enable agents to initiate digital policy applications out in the field.

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