Intelligent Documents. Better BPM: Streamlining Organizations with Smarter Technology

The trends are clear. Enterprises in virtually every industry across the globe are investing in technology to optimize their processes and drive better business results. Intelligent Documents are critical for all processes involving forms and documents—from line-of-business processes such as work orders, customer interactions, payroll processing, order processing, and regulatory compliance initiatives to core mission-critical processes such as payment remittance, billing, product development and logistics.

Intelligent Documents are more than just electronic forms and documents with business rules and workflow. It also includes the automation of paper-based processes. Successful implementations include the ability to process both paper-based and electronic forms and documents seamlessly, without having to develop entirely separate processes for both. Despite the prevalence of the Web and network access, most organizations still need to provide efficient processes— which include paper.